Employee & Family Assistance Program (EAP)

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How to register on GreenShield+

Scan the QR code below or go to app.greenshieldplus.ca
Follow the instructions:
Having trouble? Find help in our support centre at greenshieldplus.zendesk.com
Need support?
Speak with the customer care team via email at support@greenshield.ca, or call 1-833-707-4747 for general questions or crisis support.
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Whether you're facing mental health challenges such as stress, anxiety, or depression — or navigating the everyday complexities of life — our new EFAP offering, available through GreenShield Health's platform GreenShield+ (GS+), will provide accessible and personalized care across the health spectrum for 8 hours of counselling for you and your dependents, plus 8 hours of couples therapy.
In addition, you and your dependents have access to unlimited Financial and Legal consultations, and 8 hours of (each) Total Health & Life services, including consultations with registered nurses, dieticians, career coaches and more.
GreenShield Health’s EFAP provides ongoing access to secure support from the counsellor who best suits your needs and experts who can help you reach your total well-being goals. Accessing support is simple and convenient. Therapy sessions are easily booked online and delivered through GreenShield Health's secure and encrypted platform by video or phone.
GreenShield Health’s EFAP is confidential, voluntary, and accessible at your convenience.
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Children’s Mental Health Program through GreenShield+ is aimed at providing you with access to an at-home, clinically validated care program that is fun for your kids.
Through our partnership with Mightier, you will have access to the Mightier Kid App which includes their full suite of 25+ games, Offline Family Programming with Kid focused activities, a companion caregiver app, and more!
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Easily gain access to a new virtual telemedicine service. Access is instant with GreenShield Health’s network of doctors and unlimited visits are fully covered and available through the platform.
This new benefit will allow you to connect with general practitioners via text message, audio or video chat, manage and store your medical records, receive medical advice, prescriptions and more
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Many factors contribute to living a healthy, happy and fulfilling life. Our Well-being program offers support every step of the way, taking a holistic approach to help you achieve your unique health goals.
Integrated into GreenShield+, the comprehensive program provides tools and resources for you and your dependents to navigate your specific care needs.
Easily access personalized guidance on mental well-being, physical fitness, preventive healthcare, lifestyle choices, and more.
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We understand that everyone’s healthcare needs are unique, and finding the right services and resources can sometimes feel overwhelming.
Our new Care Navigation tool simplifies this process by guiding you to the right place.
Integrated into GreenShield+, the easy-to-use tool provides personalized recommendations aligned with your coverage, empowering you to make timely, informed health decisions and maximize your benefits.
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GreenShield Health's digital pharmacy offers personalized clinical services to help you and your dependents manage prescriptions, health, and pharmacy needs from the comfort of your home
The digital pharmacy allows you to connect with a pharmacist easily and provides fast and free medication delivery anywhere in Canada.
You also have access to caregiver tools and chronic disease management.
*Pharmacy services in Quebec provided by Medzy Sonia Boutin Pharmacy Inc.
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GreenShield is proud to partner with RxFood to offer AI-powered personalized nutrition support. With the RxFood app, you take a photo of your meals over three days and automatically receive a detailed analysis of your eating habits.
Our dietitians use this data to coach you with recommendations tailored to your health goals.
You’ll come away with a customized plan that helps you build lasting healthy eating habits.
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First Step is a series of e-learning modules created by Michael Landsberg.
This program provides a non-clinical approach to building resilience and empowers people to take steps toward managing their mental health.
It is best suited for people experiencing mild to moderate symptoms of depression and anxiety.
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