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Virtual Care

accessing Care

Telemedicine

  • Enjoy direct access to a general practitioner for you and your eligible dependents, with the convenience of chatting online with a GP 24/7/365—often within minutes. This service supports care for common concerns such as infections, skin conditions, cough, cold or flu symptoms, headaches, and more. Providers may also offer medical advice, digital prescriptions, lab requisitions, diagnostic imaging requests, and specialist referrals, where clinically appropriate. 

  • Telemedicine QR Code
  • Greenshield pharmacy Fact Sheet
Greenshield Pharmacy

GreenShield Pharmacy 

  • Enjoy a seamless, end‑to‑end pharmacy experience through GreenShield+. Easily transfer prescriptions, order refills, and connect with a pharmacist by phone or virtual appointment—all in just a few clicks. Simplify medication management with auto‑refill reminders and pre‑sorted medication packs to help support adherence. 

  • Our clinical team is here to support you by reviewing prescriptions, monitoring safety, and personalizing treatments to ensure the most appropriate medications and dosages for optimal health outcomes. Pharmacy services are available in over 240 languages and dialects, including ASL, with the support of live medical interpreters.

  • You’ll also enjoy cost savings and convenience with free delivery anywhere in Canada, including complimentary delivery of health essentials from the Health Store when ordered with a prescription. Plus, you can manage medications for children or aging parents easily by adding them to a single-family account within the GreenShield+ app.

    To get started, simply scan the QR code or call 1‑855‑844‑2242. 

Need Help?

Have a question or need more information about something? Reach out to your Canadian benefits team at any time.